What does one of your trainings include?
Each of our training sessions is customized to the needs of the company and the individual trainees. In general, we provide a combination of instruction on how to communicate your messages, how to create your messages and practice communicating those messages on camera. Every training session that we do gives participants a chance to see themselves in action, on camera, several times, followed by positive critiques that build the confidence of the participants in front of any audience or reporter.
When are you available for training?
With six professional trainers available, we make every effort to arrange our training sessions based on your needs and schedule.
What are your rates?
Since each Shelton & Caudle training session is customized for the client, our competitive rates are based on a number of factors many of which vary from one assignment to another. Please call 713-546-2230 and ask for Ileah to receive an estimate.
My company is being unfairly targeted by a blogger? Is this something you can help me with?
Absolutely. Bloggers are an important source for many traditional media reporters and we help you understand how to work with them to get your side of the story out. Whether it is a blogger, a viral email or a video on YouTube, contact us immediately to protect your company’s reputation.
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How many people can you train in a day?
Ideally, we prefer sessions of 10 or less. We can accommodate up to 30 with the training session divided into three groups for portions of the day.
Are you going to ‘ambush’ my people in the training?
Ambush interviews are unlikely for most organizations so we don’t use this technique as a standard in our sessions. If you believe your spokesperson is likely to be the subject of this type treatment we can not only stage this type activity but have a specific training segment dedicated to what to do in the event of an ambush interview.
Where do you conduct your training sessions?
We have dedicated training space at Shelton & Caudle headquarters. Or we can come to you; at a nearby conference center, hotel meeting space or another location convenient for you.
What makes you different or better than other communication training firms?
At Shelton & Caudle we’re not just communication trainers, we’re also crisis and issues management counselors working every day with clients whose companies are actually facing difficult communication challenges. Our training is not theoretical, it is based on what we are experiencing alongside our clients every day. As a result, we not only work with every trainee on how to deliver their message, we help develop messages our trainees can deliver with confidence. Additionally, as a division of Vollmer Public Relations, one of the nation’s largest independent public relations firms, we have a deep expertise in numerous industries.
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